The process of monitoring for the imported telecommunications equipment in Indonesia is carried out by the Directorate of Digital Infrastructure Control. According to current regulations, the imported telecommunications devices and equipment are monitored at border and post-border areas. Monitoring of telecommunications equipment within the border area is carried out by the Directorate General of Customs and Excise during the customs clearance. Meanwhile, monitoring of telecommunications equipment in the post-border area is carried out by the Directorate of Digital Infrastructure Control through market surveillance operations. In this article, we will discuss all information related to the monitoring and supervision of telecommunications equipment in Indonesia.
Legal basis for supervision of telecommunications equipment in Indonesia
There are several legal basis that currently in effect for the monitoring and supervision of telecommunications equipment in Indonesia, including:
- Law No. 6 year 2023 regarding Job Creation
- Government Regulation No. 28 year 2025 regarding the Implementation of Risk-Based Business Licensing
- Government Regulation No. 46 of 2021 regarding Post, Telecommunications, and Broadcasting
- Ministerial Regulation of the Ministry of Communication and Informatics No. 3 year 2024 regarding Certification of Telecommunication Equipment and/or Devices
As mentioned in the legal basis above, every telecommunications device and/or telecommunications equipment manufactured, assembled, and/or imported for trade and/or use in the territory of the Republic of Indonesia must meet technical standards.
Compliance with the technical standards is proven by ownership of a DJID certificate. Therefore, monitoring the ownership of DJID certificates for imported telecommunications devices and equipment are necessary.
Process of monitoring and supervision for imported telecommunications equipment
The monitoring and supervision of telecommunications equipment in Indonesia is differentiated based on jurisdiction area. Supervision of imported telecommunications equipment within the customs area is carried out by the Directorate General of Customs and Excise of the Ministry of Finance. Meanwhile, supervision of telecommunications equipment outside the customs area is carried out by the Directorate of Digital Infrastructure Control of the Ministry Communication and Digital.
The flow of monitoring and supervision within the customs area is started when the DJID Office submitting data and information regarding the issued certificates to SINSW system in real time. The Directorate General of Customs and Excise will submit data and information on imported equipment that requires DJID certificate to SiANTI system based on the inputted HS code in the CEISA 4.0 application.
The submitted data and information from the Directorate General of Customs and Excise will be received by the Directorate of Digital Infrastructure Control through the SiANTI application. The SiANTI application will send a notification to the importers for clarification in their SiANTI account. The clarification process typically takes a maximum of 5 (five) working days from the importer’s receipt of the notification.
Based on the discussions between the Directorate of Digital Infrastructure Control and the Directorate General of Customs and Excise have agreed and implemented the provisions on the obligation to fill in the brand and model name on the import documents submitted by importers in the CEISA 4.0 application. This action is required in the context of monitoring and supervision within the post-border area.
Monitoring and supervision process on SiANTI application
As already explained, the SiANTI application will receive data and information of the imported devices that require DJID certification from the Directorate General of Customs and Excise. The SiANTI application will follow up on the received data and information by sending a notification to importers via the registered email address in the SiANTI application.
At this stage, the importer will be asked to upload data and supporting documents, such as certificates, commercial invoices, technical specifications, and other supporting documents, in response to the clarification. The Directorate of Digital Infrastructure Control will verify and examine the data and import documents to determine whether or not the imported devices are passed. After the verification process completed, the application status in SiANTI will change, and the clarification process has completed.
Several violations are frequently encountered when the Directorate of Digital Infrastructure Control sends notifications to importers’ SiANTI accounts, including:
- Notifications from the Directorate General of Digital Infrastructure Control are ignored
- Supporting Documents are not uploaded
- Importer is absent or the address is not available
- Lack of a Certificate
- Does not have a trial certificate
Imposition of administrative sanctions
Referring to Government Regulation No. 28 year 2025, every business actor or company who, based on the results of supervision, is found to be making, assembling, and/or importing telecommunications equipment and/or telecommunications devices for trading and/or use in the territory of the Republic of Indonesia without a certificate, they will be subject to administrative sanctions in the form of:
- Written warning
- Imposition of police coercive force in the form of sealing telecommunications equipment and/or devices
- Recall of all telecommunications equipment and/or devices that have been traded and/or used by the public
- Administrative fines
Any violation committed by a business actor or company can impact the ISRM compliance score and the blocking recommendation. Calculation of fines for not having DJID certificate of telecommunications devices will refer to Government Regulation No. 43 year 2023.
Conclusion
It is crucial to obtain DJID certification for telecommunications equipment before importing and selling it in Indonesia. For business actors or importers, mastering the SiANTI application will also smooth the import process. Importing and selling telecommunications equipment without a DJID certificate can result in shipment blocking and administrative sanctions.
Therefore, it is crucial for business actors or importers to ensure that every telecommunications device imported and sold in Indonesia has a DJID certificate. So, if you have any question related to DJID certification, please don’t hesitate to contact us by sending enquiry to info@narmadi.com.
